Try Outlook as powerful Helpdesk-solution for customer queries directed at Offices + assistants. This Plugin for Reply-Butler supports you when you with start + keeping of the Secretary text modules for the helpdesk. One receives a predefined structure with the most common headlines which happen in customer queries Offices + assistants, accompanied by ideas for boilerplates which can be sorted into this areas. All Secretary text phrases are compatible to a multiuser network so that via a local network all helpdesk staff share the same helpdesk texts and possess the same text modules. All text templates already have bilingual subjects + were assigned small icons to find them more easy. This folder structure is automatically used directly in Outlook by the software ReplyButler, and all boilerplates and all boilerplates can get found easily. Test it immediately!